Once a return request has been reviewed and approved, and once the seller received the package with the returned item, a refund will be issued to the buyer’s credit card or method used during the purchase. Buyers may not request to be refunded using a different method of payment. Refunds are issued once a week and it may take up to 5 days for the payment to appear in the bank statement, depending on the buyer’s bank.
Do you have a specific inquiry related to the buyer's protection? Please submit a request here.