When you create a listing from scratch, we recommend that you write as complete of a description as possible and include plenty of great pictures. This description needs to make your item appealing and should include as many details as you can think of.
We also recommend mentioning:
- Precise measurements.
- Any small defects.
- Any alterations you've made.
- Notes about outfits or occasions the item can be useful for.
If your item is found to not perfectly match the description, the buyer may request a refund and return shipping costs will be at your expense.
When you create a listing for an H&M garment from our Search feature on H&M Rewear or Resell smart button on HM.com for members of the loyalty program, the description will be pre-populated in the listing form. We recommend you validate the description and include any small defects or alterations that will help prospective buyers understand the current state of the item.
Do you have a specific inquiry related to an item upload? Please submit a request here.